Opening hours
Monday - Thursday 09:00 -12:00 am, 1:00 pm - 5:00 pm.
Friday 10:00 -12:00 am, 1:00 and 5:00 pm.
Would you like to visit us at our office? Please call our Information Centre beforehand to make an appointment. Please bring a valid form of identification with you when you visit our premises, e.g. a passport, ID card or driving licence.
Our office is closed on certain statutory public holidays in the Benelux countries.
| Public holiday | Day | Date |
| Christmas | Monday | 25 December 2023 |
| Boxing Day | Tuesday | 26 December 2023 |
| New Year's Day | Monday | 1 January 2024 |
| Easter | Monday | 1 April 2024 |
| Ascension Day | Thursday | 9 May 2024 |
| Closing day | Friday | 10 May 2024 |
| Whit Monday | Monday | 20 May 2024 |
| Christmas | Wednesday | 25 December 2024 |
| Boxing Day | Thursday | 26 December 2024 |
| Closing day | Friday | 27 December 2024 |
| New Year’s Day | Wednesday | 1 January 2025 |
Days on which, for the purpose of determining compliance with deadlines, the Office is deemed to be closed in 2024.
| Public holiday | Day | Date |
| Closing day | Tuesday | 2 January 2024 |
| Labour Day | Wednesday | 1 May 2024 |
| Assumption | Thursday | 15 August 2024 |
| Closing day | Friday | 20 September 2024 |
| All Saints | Friday | 1 November 2024 |
| Armistice | Thursday | 11 November 2024 |
| King’s Day in Belgium | Tuesday | 15 November 2024 |
| Closing day | Thursday | 2 January 2025 |